This Privacy Policy explains how ep88 collects, uses, stores, and protects the personal data of players who access ep88.biz. We are committed to handling your information responsibly and in accordance with applicable data protection principles. Please read this policy carefully before registering an account with ep88.
ep88 is the data controller for personal information collected through ep88.biz. For the purposes of this Privacy Policy, "ep88", "we", "us" and "our" refer to the operator of the ep88 platform and all associated services. "Player", "you" and "your" refer to any individual who registers an account or otherwise interacts with the ep88 platform.
If you have any questions about how ep88 processes your personal data, please contact our data handling team at [email protected].
ep88 collects the following categories of personal data from Players:
2.1 Identity & Contact Data
2.2 Financial Data
2.3 Technical & Usage Data
2.4 KYC & Verification Data
2.5 Communications Data
ep88 collects personal data through the following means:
ep88 processes your personal data for the following purposes and on the following legal bases:
ep88 does not sell your personal data to third parties. We may share your data in the following limited circumstances:
In all cases where data is shared with third parties, ep88 requires contractual assurances that recipient parties will handle your data in accordance with applicable data protection standards.
The ep88 platform and some of its service providers operate infrastructure located outside Malaysia. Where your personal data is transferred to servers or service providers in jurisdictions other than Malaysia, ep88 ensures that appropriate safeguards are in place — including contractual data protection clauses — to maintain a standard of protection equivalent to that afforded within Malaysia under the Personal Data Protection Act 2010 (PDPA).
By registering an account with ep88, you acknowledge and consent to the transfer of your personal data to the jurisdictions in which ep88's infrastructure and approved service providers are located.
ep88 retains your personal data for as long as your Account remains active and for a period thereafter as required by our legal and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.
ep88.biz uses cookies and similar tracking technologies to operate the platform, maintain your login session, and collect usage analytics. The categories of cookies used on ep88.biz are as follows:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the ep88 platform. ep88 does not use advertising or cross-site tracking cookies.
Subject to applicable law, including Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in respect of your personal data held by ep88:
To exercise any of the above rights, please submit a written request to [email protected]. ep88 will respond to verified requests within thirty (30) calendar days. Identity verification will be required before requests are actioned.
ep88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect your ep88 Account has been compromised, please contact support immediately at [email protected].
ep88 does not knowingly collect personal data from individuals under the age of 21. The ep88 platform is strictly an adult service. If ep88 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated Account will be permanently closed. If you believe a minor has registered an Account with ep88, please notify us at [email protected] immediately.
ep88.biz may contain links to third-party websites or platforms in contextual references. ep88 has no control over the privacy practices of those third parties and is not responsible for their content or data handling. This Privacy Policy applies solely to data collected and processed by ep88 in connection with ep88.biz and the Services offered thereon.
ep88 reserves the right to update or amend this Privacy Policy at any time. The revised policy will be published on ep88.biz with an updated effective date. Where changes are material, ep88 will notify registered Players by email to the address on record. Continued use of the ep88 platform following notification of an amendment constitutes your acceptance of the revised policy.
We recommend that you review this Privacy Policy periodically to remain informed about how ep88 protects your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or ep88's handling of your personal data, please contact us:
Email: [email protected]
ep88's support team is available 24 hours a day, seven days a week. For related policies, please see our Terms & Conditions and Responsible Gaming pages.
Six commitments ep88 makes to every Malaysian player regarding their personal information.
Every connection to ep88.biz is encrypted with 128-bit SSL/TLS. Your login credentials, payment details, and personal information are never transmitted in plain text between your device and our servers.
ep88 does not sell, rent, or trade your personal information to marketing companies or data brokers. Your data is used exclusively to operate and improve your ep88 experience and to comply with our legal obligations.
Malaysian players have rights under the PDPA 2010 — including rights to access, correct, and in some circumstances request deletion of your personal data held by ep88. Submit requests to our support team at any time.
Identity documents submitted for KYC verification are stored with encryption and access controls. Only authorised personnel with a legitimate operational need can access KYC records — and all such access is logged.
Promotional communications from ep88 are only sent where you have given your consent. You can withdraw marketing consent at any time by emailing [email protected] — no lengthy processes or waiting periods.
ep88 does not hold your data indefinitely. Once the applicable retention period required under gaming regulation and AML law expires, personal data is securely deleted or anonymised — not archived indefinitely.
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